Frequently Asked Questions
Orders are shipped within 1-2 business days (Monday to Friday from 9 AM to 5 PM EST).
You can cancel your order any time before we start preparing for shipment by contacting customer service by email or chat. Please include your order number.
It will take up to 2-7 business days after an order ships to reach you with standard delivery within the domestic US. Your order shipping confirmation will include tracking number.
You may return the product for a refund within 30 days of receipt of delivery, subject to the following terms and conditions - click here to learn more.
We sure do, in addition to shipping to the US and Canada, we can ship to most countries around the world.
Yes, get your order shipped now and pay in four easy installments, choose Sezzle payment options at checkout.
We're here to help you! Please email us or ask Slim Heat Customer Team a question via live help chat, you may see this option at the button right of this page.